Reviews for American Custom Contractors
Check out what people are saying about our work...
Welcome to our reviews page! Since we opened in 1979, we’ve made it our unwavering mission to do things the right way. As a result, we’ve built a rock-solid reputation as the Greater Maryland area roofing company you can trust. At American Custom Contractors, customer satisfaction is our top priority, and we take pride in delivering high-quality roofing, siding, window, and gutter services. Explore the links below for independent proof that we’re the right company for your project!
More Reviews
Mike Campbell
Fairfax, Virginia
Today you all came out to do a final quality assurance walk-through. I wanted to let you know that your crew did a very good job with the install, but I was particularly impressed with the guys who came out to follow up/check on the quality. They checked over everything with a very fine-tooth comb, found and repaired a few little things that had been overlooked, and walked through the entire yard to clean up any little remnants of debris they found. I would have been satisfied and even fairly happy with just the work of the original crew. But that little extra on the part of the walkthrough crew really impressed me and is indicative of a company with a real sense of pride and professionalism. I will definitely recommend you to anyone I know who needs roofing done, and will call again for any future projects. Thank you for the great experience!
James M. Callaghan
Maryland
Thank you for all your help and excellent work. You left the working area clean and it was a pleasure having your company do the work. There are also neighbors in the area who are having your company work on their homes based on the work you did for me.
Ryan Cook
Falls Church, Virginia
The experience with ACC was customer focused from beginning to end. Alex was tremendous at guiding us through the process of our home’s re-siding and new gutters, along with also providing quotes and work to complete our new patio doors. Alex was onsite frequently and very responsive to any questions or items going on during the job to make adjustments if they were required. He steered the process and, most importantly, kept his word on each item from the first day during our discussions in the quotation phase all the way through job completion. Very transparent and forthcoming, as well as high integrity in the work product and customer service aspects. Would highly recommend Alex and his team. Five stars all the way !!!!!
Omar Q
Germantown, Maryland
Better Business Bureau (5-Star review) 4/2025
The company and specifically Michael, did a great job explaining the options and worked with us on a timeline that suited us for the install. Alex took over as the Program Manager and ensured that the install was done correctly and efficiently with little disruption to our schedule. They did an amazing job and even cleaned everything, including the nails that fell into the grass.
Lisa B
Richmond, Virginia
Better Business Bureau (5-Star review) 11/2024
Belter was a phenomenal Project Manager. Top notch!! Five stars are not enough. He has been thorough and always willing to answer any questions. Couldn’t have worked with a better company. Highly recommend them!
Carmen C
Chevy Chase, Maryland
Better Business Bureau (5-Star review) 6/2024
American Custom Contractors are #1 in my book! They are the best. If you are looking for a reliable, respectful, knowledgeable, and reputable roofer, contact Belter. Five stars all the way!
Thomas S
Maryland
Better Business Bureau (5-Star review) 7/2023
American Custom Contractors are the BEST! Our insurance company, USAA recommended this outstanding company, and the entire team delivered great customer service and excellent results as they removed and replaced our entire roof in hours – BRAVO!
