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What To Expect During A Whole House Window Replacement

Read more about the article What To Expect During A Whole House Window Replacement

What To Expect During A Whole House Window Replacement

  • Post author:Kate Nelson
  • Post published:February 27, 2020
  • Post category:Windows
  • Post comments:1 Comment

A whole house window replacement is a big decision. You can expect to be required to evaluate different products and compare them, find an expert installer and get professional advice,…

Continue ReadingWhat To Expect During A Whole House Window Replacement
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Our Customer Reviews

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 Karen M profile picture 
 
 
 Karen M 
 
 
 
 Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google. 
We are very happy with the installation of our new architectural roof, skylights and gutter guards.   Our sales associate was Brad Colliflower who did a outstanding job helping us through the details of the purchase.  The professional staff, from the project managers, administrative support, roofers, leads, carpenters and all on the team were excellent and gave us what we wanted and ordered.  Any issues were addressed immediately and all callbacks were timely and complete.  We highly recommend American Custom contractors and will use them again if the need arises.
  
 
  
 
 
 
 Posted on Google Google 
 
 Randell D profile picture 
 
 
 Randell D 
 
 
 
 Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google. 
Project Manager & Team on time and on "A" Game!   Great work.  In addition, they have a process improvement guy that really look at how to improve.
  
 
  
 
 
 
 Posted on Google Google 
 
 Erika C profile picture 
 
 
 Erika C 
 
 
 
 Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google. 
Very pleased with the service of this company,
All the team members are great, very informative during the process, Mike and Belter were key on the process, high quality labor,, the installer team are awesome, arriving on time, they were fast but at the same time very professional, everything clean at the en of the day. we love how our new roof looks, thank you!
  
 
  
 
 
 
 Posted on Google Google 
 
 Rus R profile picture 
 
 
 Rus R 
 
 
 
 Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google. 
American custom contractors replaced my roof in 2018 and I was really pleased with the work. I recommended them to my best friend and cousin and they replaced their roofs as well and they were very pleased. After the hail storm last summer that hit the Poolesville/Boyds area really bad, I immediately hit up my sales rep from 2018, Mike, who was very responsive as he always has been. Mike came by, assessed the damage, and dealt with the insurance reps. After approval for my roof replacement, complete gutter replacement, fascia board replacement, and the cedar shake on an exterior building, Mike came back by with I believe his operations manager, Frank. Together we walked around the house to assess what all we wanted done, picked colors for singles on the house, cedar shake, and gutters for both structures. They were both very informative and understanding. I recommended that they speak to my neighbor and they replaced his shingles and gutters as well prior to mine getting done due to cedar shake taking a while in certain colors, and he was extremely happy with the job. When it was time for my job to start I met with the project manager, Belter, who walked thru everything with me one last time before starting to make sure my expectations were being met. Belter was additionally here the majority of the 4 days making sure each day to come get me prior to leaving to look things over and explain next steps. I believe the job was broken up into 3 1/2 to four days. The crew was great. They protected everything as best they could and when mistakes or accidents occurred, they immediately brought it to my attention and fixed it. In one instance, Belter went out of his way to head to home depot to replace a banister cap that had been broken from the huge gusts of wind knocking down their gear. All in all, I'm extremely happy with the job and the house looks great. They completed projects that I had been dreading and putting off for years. They were quick to fix any small things I pointed out regarding the new boards under the gutters or fascia board installed. They were very detail oriented, respectful, understanding, and most importantly, trustworthy. I would recommend them to family and friends, and I would call them again if I needed additional work done.
  
 
  
 
 
 
 Posted on Google Google 
 
 Elizabeth B profile picture 
 
 
 Elizabeth B 
 
 
 
 Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google. 
My experience with American Custom Contractors has been completely positive! All interactions I had with the ACC team (Yanni, Alex, Victor, and the crew) were helpful and considerate. I would never have known we even had hail damage from a recent storm if Yanni hadn't introduced himself while I was out walking. My husband and I were very hesitant to commit to filing a claim for a new room, but Yanni walked us through the whole process of the insurance claim and even went up on the roof with the insurance inspector to point out what he saw.

Once we were confirmed for not only a new roof, but new gutters and screens as well, we met Alex, our project manager. He made sure that we were ready for the crew to arrive. The crew was fabulous. We couldn't believe how fast they worked and how meticulous they were in cleaning up after they were done!

After the job was done, both Alex and Victor stopped by to make sure that we were happy with the job (which we completely are!).

I absolutely recommend American Custom Contractors for any roofing or gutter needs!
  
 
  
 
 
 
 Posted on Google Google 
 
 James F profile picture 
 
 
 James F 
 
 
 
 Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google. 
Working with Yanni and Alex ACC to repair our roof after a hailstorm was a breeze and fast, between getting the inspection , scheduling and installation.  We had the new roof within a month of the storm.  The team is friendly and easy to work with. Highly recommend!
  
 
  
 
 
 
 Posted on Google Google 
 
 Cynthia M profile picture 
 
 
 Cynthia M 
 
 
 
 Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google. 
I also want to tell everyone how Belter is. He has been my on-site contact while putting up my siding and taking care of odds and ends.  He has been completely available to me at any time I had a question. It has constantly kept me up-to-date on the progress of my project.  He is truly the one that pulled it all together and made it work.  I wish there was a 10 star option.

Brands We Work With

This is a logo for an Owen Corning contractor program. The text and an image of the pink panther holding a hammer are incased in a outline of a house. Under this is the original Owens Corning red & white box logo and next to that is the silver box logo that reads Platinum Preferred Contractor Roofing.
alside logo
This James Hardie white and green logo is a shield shape with white background withe the text James Hardie Alliance Contractor in black lettering. There is also a green banner ribbon across the middle with the text SELET. The logo is used on American Custom Contractors website because they are a James Hardie Alliance Select Contractors which is part of their preferred installer program.
james hardie logo
Velux Certified Installer Plus badge.
certainteed logo
Horizontal rectangular logo. This image is designed to look like shiny metal behind the dark gray text that reads Spectra gutter system.
f51a51723115765f2b103c9cd68efc84
This orange, black logo with white lettering features a orange tree against a black background. the text across the bottom reads Charter Oak, reinforced premium vinyl siding.
This is a GAF logo that is in a gray dimond shape with the text GAF Certified Plus residential roofing contractor. American Custom Contractors hold the GAF ceritified Plus certificate so they are allowed to display this on the brands they work with carousel.
This Waldun Cedar logo in 2 different tones of green features what look like a large W with abstract looking tress in darker green. The text reads Waldun across the bottom.
starlight-skylights-badge
inspire-roofing-products-badges
the foundry logo
berger-gutters-badge
White banner logo with green text that reads Everlast Metals
This square black logo says in white all caps lettering Vermont Slate Company and has a white silhouette graphic of Vermont to the left of the text.
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